Terms of service

A quote becomes an order when you accept it in your customer portal. Quotes are valid for 30 days and cover the scope described in the brief and its files.

A deposit is due before design work and printing begin. The remaining balance is due before dispatch. Deposits cover design time and materials committed to the job.

Design changes requested after a design is approved may change the price and lead time; any change is confirmed in the thread before further work starts.

Additive manufacturing parts carry visible layer lines and normal process tolerances. Functional parts are prototypes unless explicitly quoted as production components. Report a dimensional or material fault within 14 days of delivery and I will reprint or refund at my discretion.

You confirm you own or have permission to use every file and photograph you upload, and that the parts are not intended to infringe third-party rights or to be used unlawfully.